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Troubleshooting
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number
1-800-263-2629 for assistance.
NORMAL OPERATION
1.A flowing water sound: A Flowing water sound will be heard under normal operation.
2.Outside condensation: Outside condensation is normal in high humid conditions. You may wipe the unit yourself.
3.It takes some time for the temperature of the freezer and refrigerator compartments to become cold after the
refrigerator starts operating: If the temperature of the two compartments is high while the refrigerator is operating, it
takes some time for the temperature of the two compartments to become cold. If the environmental temperature is
high, it takes a long time to make the compartments cold.
4.The surface of the compressor becomes hot: The surface of the compressor may become hot under normal
operation. Do not touch it with your hands.
PROBLEM
PROBLEM
1) Does not work.
2) Refrigerator runs
continuously.
3) Internal temperature not
cold enough.
POSSIBLE CAUSE
POSSIBLE CAUSE
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature set too low.
• Door is not closed.
• Hot food inserted.
• Door opened too long or too
often.
• Close proximity to heat
source or direct sunlight.
• No power to unit.
• Power cord is unplugged.
• Temperature set too high.
• Door is not closed.
• Hot food inserted.
• Door opened too long or too
often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat
source or direct sunlight.
7
POSSIBLE SOLUTION
SOLUTION
• Check connection of power
cord to power source.
• Plug in unit.
• Use proper voltage.
• Lower temperature
control.
• Close door securely.
• Be sure food is at room
temperature before inserting.
• Minimize door openings/
duration.
• Do not place unit close to
heat sources or direct
sunlight.
• Check connection of power
cord to power source.
• Plug in unit.
• Check setting and increase
as needed.
• Close door securely.
• Be sure that food is at room
temperature.
• Minimize door openings/
duration.
• Allow room for air to
circulate around unit.
• Use proper voltage.
• Do not place unit close to
heat sources or direct
sunlight.
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