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Troubleshooting
Problem
Leaks water.
Has odors.
After a cycle, washer is not off
and/or the door does not open.
If a problem persists, contact a local Samsung service center.
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English
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• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water pressure supply is too strong, water may leak. Close
the water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair
the water tap.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Clean the drain filter following manual instructions. Debris
remaining in the filter may produce odors over time.
• If the SELF CLEAN indicator is on, remove all items from the
drum, and then run the SELF CLEAN cycle.
Action
2022-12-22
3:23:18
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