Replacement parts
• After the water has filled the supply (lower) tank, pull outward on the water tap lever to lift until
it locks in the open position, for draining. Fill and drain the unit while the tap is open, for two full
cycles.
Filter cartridge life will vary, depending on amount of use and water quality.
Recommended replacement for mineral stones at least once per year.
REFILLING THE TANK
The following replacement parts may be ordered from nikken.com for North America and
Do not overfill the unit. If the lower (supply) tank is 1/2 full, do not fill the upper (fill) water tank
more than halfway. Overfilling the tank may cause the unit to overflow.
Filter cartridge #13845
Mineral stones #13846
MAINTENANCE
Keep the PiMag
Waterfall
®
Hand wash the water tanks periodically (approximately once a month) to keep them clean and free
Problem: Unit is leaking.
of deposits. You may use a mild detergent or soap. When cleaning the unit, do not use a scrubber or
Cause: Loose seal at the water tap.
paper towels, which may result in scratches on the surface. Use a soft cloth to dry.
Solution: Make sure that the magnetic tube (inside the water supply tank) is firmly tightened.
The 5 prefilter pads may be rinsed or flushed if it becomes discolored or water flow is reduced. Use
Do not overtighten.
cold water only.
Problem: Water has a disagreeable taste or odor.
Do not boil the filter cartridge. Clean only by rinsing in cold water.
Cause: Poor water quality or filter needs replacing.
Solutions: (1) Check quality of water used in system. (2) Clean prefilter. (3) Replace filter cartridge.
Component replacement
The replacement filter must be prepared by soaking (preferably for 8 hours) before installation.
Problem: Reduced water flow through unit.
Follow steps 3 through 5 as described in the Assembly Instructions in this manual.
Cause: Air retained in prefilters.
Solution: Remove all 5 prefilter pads, compress them by squeezing each one under water to expel air
After changing the filter (and prefilter pads), reassemble the Waterfall. Fill the unit with cold water.
bubbles, replace.
nikken.com/eu for Europe.
TROUBLESHOOTING
Gravity Water System away from direct sunlight.
®
5