Technical Specifications - Swann ThumbCam DVR-415 Instructions D'utilisation

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Troubleshooting

Problem: I've recorded videos, but the microSD card seems to be blank.

Solution: Chances are that this problem is caused by turning the ThumbCam off

before the video files have been properly saved to the microSD card. Always use

the Rec/Pause button to stop recordings and waiting until the red LED has gone

out before turning the ThumbCam off.

Problem: The ThumbCam won't turn on.

Solution: The most likely culprit is the battery. Check out the instructions on page

4 regarding charging the battery. Try completely charging the battery. When doing

so, avoid using a USB hub - some USB hubs will not provide a full 5V to attached

devices and thus will not charge the battery properly. You can also charge the

ThumbCam from a stand-alone USB charger.

Problem: My videos and pictures seem blurry.

Solution: If the lens becomes dirty, this can cause the ThumbCam's videos to be

distorted, soft and blurred. Clean the lens using a dedicated lens cleaning cloth

and lens cleaning solution (typically a type of cleaning alcohol).

Problem: My videos seem too shaky.

Solutions: As a general rule, this usually indicates that the mount you've used

for the camera (or arm, if you're shooting hand-held) needs to be more stable.

Generally, this will occur if you use the lanyard or belt/pocket clip whilst recording

video, and are moving or travelling in a vehicle which is moving. Generally, you'll

achieve the best results holding the ThumbCam with both hands in front of you,

resting your elbows on your torso. That way, your body and both arms form a kind

of rudimentary tripod, greatly steadying your videos.