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FAQ
Problem
The appliance
does not work
Drop in the
appliance
performance
Abnormal noise
The appliance
does not
produce air
The air coming
out of the
appliance smells
bad
62
Reason
> The product is not correctly
plug or there is an electrical
problem.
> There is a problem on the
electrical system of your
house.
> The filter and/or the cover
are not properly positioned.
> The air inlet or outlet is
blocked by something.
> Something obstructs the
fan.
> The device has a
functioning problem.
> The filter is dirty.
> The air inlet or outlet is
obstructed.
> The filter needs to be
cleaned or replaced.
Solution
> Plug the socket correctly and
check the voltage and the good
functioning of your electrical
system.
> Place the filter and the cover
correctly.
> Leave at least 50 cm space
behind, on the sides and in front
of the unit.
> Make sure that no object
obstructs the air flow.
> Contact your reseller for service
support.
> Please see "Maintenance/
Replacement of the filter"
paragraph.
> Please see "Maintenance"
paragraph and make sure no
objects are blocking the airflow.
> Please see "Maintenance/
Replacement of the filter"
paragraph.
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