Motion CM-20 Manuel page 22

13
Frequently Asked Questions
Problem
Blind is not responding
Can not pair your bridge
22
Cause
Motor battery is empty
Radio interference / shielding
The distance from the bridge to
the motor is too far
The bridge is turned off
Wrong password
Router does not give an IP
address to the bridge
Bridge is trying to connect with
5GHz .
13. FREQUENTLY ASKED QUESTIONS
Solution
Charge the motor. See the manual of your
motor
Make sure that the bridge/antenna of the
motor is out of the way from metal objects
Move the bridge closer to the blind
Power the bridge
Start the setup wizard again and use the
right password. The password is case
sensitive
Press and hold the reset button for 10
seconds. The center LED indicator will be
RED. Retry to add the bridge
Please consult the manual of your router to
temporarily turn off your 5GHz in the router
settings.