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EN Hob troubleshooting
PL Wykrywanie i usuwanie usterek płyty grzewczej
EN
Hob troubleshooting
Problem
The cooktop cannot be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
Some pans make crackling or
clicking noises.
The induction hob makes a low
humming noise when used on
a high heat setting.
Fan noise coming from the
induction hob.
Pan does not heat up and it
does not appear in the display.
Error Code
ER03
Water or pan on the Control Panel
E1
Hob has overheated
E2
Hob has overheated
E3
Abnormal power supply detected (too high)
E4
Abnormal power supply detected (too low)
Temperature sensor failure Defective
E5
cooking zone will display an 'E'
F1, F3, F4
Hardware failure
If the Control Panel overheats it will change colour and sound
an audible alarm.
Possible cause
No power.
The controls are locked.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
This may be caused by the
construction of your cookware
(layers of different metals vibrating
differently).
This is caused by the technology of
induction cooking.
A cooling fan built into your induction
hob has come on to prevent the
electronics from overheating. It may
continue to run even after you've
turned the induction hob off.
The induction hob cannot detect
the pan because it is not suitable for
induction cooking.
The induction hob cannot detect the
pan because it is too small for the
cooking zone or not properly centred
on it.
Error Message
FR Dépannage de la plaque de cuisson
RO Depanare plită
Make sure the cooktop is connected to the
power supply and that it is switched on.
Check the household fuse for the appliance.
Check whether there is a power cut by trying
other electric appliances.
Unlock the controls (
(child lock).
Make sure the touch control area is dry. Use
the ball of your finger when touching the
controls.
This is normal for cookware and does not
indicate a fault.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
This is normal and needs no action. Do not
switch the power to the induction hob off at
the wall while the fan is running.
Use cookware suitable for induction cooking.
Centre the pan and make sure that its base
matches the size of the cooking zone.
(
Choosing the right cookware)
Solution
Clean the Control Panel or move the pan
Allow to cool and restart after 30 minutes
Allow to cool and restart after 30 minutes
Ensure the correct power supply is being used
Ensure the correct power supply is being used
Contact Customer Services
Contact Customer Services
Allow to cool and restart after 30 minutes
Solution
Safety mode
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