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Problem
Heating unit won't light
Igniter battery is
incorrectly inserted
Heating
unit won't
Igniter pin is broken
light
Electrode wire is loose or
disconnected
Electrode wire is shorting
between valve and igniter pin
No gas flow
Regulator isn't connected
securely to the tank
Burner
won't light
while using
Gas flow is obstructed
a match
Burner ports are clogged
Check that
all burner
Flame is obstructed at
ports are
burner ports
free of any
small lava
rocks/pumice
stones/LavaG
Regulator hose is kinked
lass® pieces
No gas flow
Cause
19
Solution
Dry off with a soft cloth
Check which direction the
battery is inserted
Ask qualified technician for help
Reconnect wire to the igniter box
located inside the fire pit behind
the igniter box
Ask qualified technician for help
Check that the gas tank isn't empty
Tighten regulator connection
to the gas tank
Check all hoses for kinks and bends
Turn all gas flow connections off.
Insert an opened paperclip (or
similar item) into each of the
burner ports to clear them out.
Check that all burner ports are
free of any small lava
rocks/pumice
stones/LavaGlass® pieces
Straighten hose of all bends or kinks
Check that the gas tank isn't empty
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