Error Codes
Error Code
Error 1
Motor is not turning
Motor has failed to reach
the desired speed, or is
Error 2
drawing too much power
to reach speed desired.
Troubleshooting
Definition
Something is physically preventing
sample is too large/viscous to be
Cause
Motor has overheated
the motor from turning
Generator probe is too large
for the speed desired or the
processed.
Possible Solution
Unplug and let stand
for at least 1 hour at
room temperature, then
attempt to restart.
Remove generator probe
and attemot to run the
motor.
Check that the generator
probe (removed from the
motor) spins freely
Check for foreign objects
inside the generator
probe port.
Reduce desired speed
Reduce the generator
probe size
Reduce the viscosity
of the sample being
processed