You can solve many common wine cellar problems easily, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve the problem
before contacting Vinotemp at info@vinotemp.com.
SYMPTOM
Door will not close
properly.
Unit does not
operate—does not
have power.
Power is ON but the
unit will not cool.
Fan is always
running.
Vibrations
Frost appears in
cabinet (on back).
Inside light flashes.
1 7 6 2 1 S o u t h S u s a n a R o a d , R a n c h o D o m i n g u e z , C a l i f o r n i a 9 0 2 2 1
TROUBLESHOOTING
•
The wine cellar is not level.
•
The shelves are out of position.
•
The door was reversed and not properly installed.
•
The door gasket is dirty.
•
A bottle in the cellar is too long.
•
Check that unit is plugged into the wall socket.
•
Make sure the wall socket has power. If outlet is controlled by a
wall switch, make sure switch is set to on. Test wall socket
functionality by testing another electrical appliance in the power
socket.
•
Make sure there are at least 3 to 5 bottles in the unit. When
using the unit for the first time, it can take up to 24 hours to
reach the desired temperature.
•
If the room temperature is at the high end of the ambient
temperature range, it may have more difficulty achieving a low
internal temperature.
•
To achieve accurate temperature control, the unit should not be
used or operated in any of the following locations:
In a sunny place, a room with poor air circulation such as a
o
garage or near another heat-producing appliance such as a
dishwasher, oven or refrigerator.
With an outlet shared with a refrigerator, as the refrigerator
o
will drain power from the wine cellar.
•
Make sure the cellar has proper clearances at side and rear and
is located in a well-ventilated area.
•
Door is not closed tightly or is being opened too frequently.
•
This is simply a function of the cooling system. The lower the
setting, the more the fan will run. If the room is very warm, the
cellar will run more.
•
The unit has been designed to run continuously when operating
at the lower temperatures.
•
Check to make sure the wine cellar is level.
•
Either too much humidity or too low of temperature inside
cellar. Unplug cellar and allow to manually defrost. Reconnect
when ice has melted. If problem persists, contact the
manufacturer for service instructions.
•
In some instances, this is normal. The light may flash when the
automatic defrost function starts to work.
•
Set temperature is higher than interior temperature. Adjust
temperature to resolve.
i n f o @ v i n o t e m p . c o m
POSSIBLE CAUSE
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