TrouBLEshooTing
Energy Power Base will not Power on
• Is it plugged into a live outlet?
• Is the rear power switch on?
no sound
• Is it plugged into a live outlet and the rear power switch is on?
• Are all cables from the TV/Cable Box/Satellite Box plugged in tightly?
• If the optical cable is being used were the clear plastic caps from
both ends removed before connecting?
• Is the volume turned up?
• Is standby off (no SOLID RED status light)?
• Is the source input correct?
• Turn off the rear power switch, then back on.
TV/cable/satellite Box remote will not program
• Carefully follow all remote programming instructions.
• Carefully go through the remote programming again, but use the
original remote that comes with the TV. You DO NOT need to then
reprogram using your cable/satellite/universal remote control.
• Program the original TV remote to the Energy Power Base (if
original is a different one), then use the universal remote without
programming it.
• You may need to repeat programming of a function in some cases.
• There may be some cases the Energy Power Base is unable to learn
certain remote codes.
Bluetooth streaming does not work
• Is the Bluetooth device paired to the Energy Power Base?
• Move your Bluetooth device closer to the Energy Power Base and
make sure it is paired.
• If the status light blinks RED while attempting to pair, start the
pairing process over.
For Questions, contact Energy Customer Service:
In the United States: 1-866-441-8208
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
registered trademarks of Dolby Laboratories.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Klipsch Group, Inc. is under license.