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When all apparent problems are resolved, your watch will enter a two-week testing
period, during which time the accuracy of the movement is observed and recorded day
by day. Should your watch function properly at the conclusion of the testing period, it
will be sent to you immediately. Should the technician designated to repair or overhaul
your watch find it necessary to re-submit the watch into observation, your watch will
be tested and observed for one more week.
Typically, the first testing phase is sufficient for most watches. However, some watches
need additional attention. Should your watch be among those few, please understand
that our only concern is with the performance of your watch once you receive it back.
We appreciate both your understanding and patience in this case.
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