troubleshooting
ERROR IMAGE
Low Water Pressure
Water Temperature Control
Problem
Power Interruption
Water Supply Problem
A Button is either stuck or is
being pressed continuouly.
The Motor is not working
properly.
Temperature Sensor
Problem
High/Low Voltage Detected
Electronic Control Problem
Front MEMS Sensor Problem
Rear MEMS Sensor Problem
Excessive Suds
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
36_ troubleshooting
WF520AB-02838B-08_EN.indd Sec7:36
WF520AB-02838B-08_EN.indd Sec7:36
MEANING
Your washer has tried to fill but was
unsuccessful.
Check if the hot water supply hose is
connected.
The hot/cold water hose connection is
not correct.
Problem with control.
Water detected over the safe water
level.
Jammed key.
Motor problem
Temperature sensor problem.
High/Low voltage detected.
Communication error between SUB
PBA and MAIN PBA
Front MEMS sensor problem
Rear MEMS sensor problem
Too many suds are detected during the
washing session.
The unit is put on hold until the suds
are reduced. Then, the unit will go back
to the operation.
When it finishes washing, "End" and
"Excessive Suds" codes will blink in
turn.
SOLUTION
Make sure the water faucets are open
all the way. Check for kinked hoses.
Check the inlet screens on the fill
hoses.
If you use a Flood Safety Device, then
please remove the device and connect
the water hoses directly to the unit.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
Please connect the hot/cold water
hose connection correctly.
Call for service.
Call for service
Call for service
Restart the cycle
If the code reappears, call for service
Restart the cycle.
If the code reappears, call for service.
Restart the cycle.
If the code reappears, call for service.
Call for service
Call for service
Call for service
To prevent it, cut down on detergents.
2012-05-11
2012-05-11
3:34:08
3:34:08