TROUBLESHOOTING
BCG800XL_IB_A10.indd 22-23
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Grinder does
•
Grinder not plugged in.
not start after
pressing the
•
Grinder is overheated.
START | CANCEL
Thermal Safety Shut Off
button
has been activated.
•
Bean Hopper not
attached correctly. 'LOCK
BEAN HOPPER' will be
displayed on LCD screen.
Motor starts but
•
Incorrect button pressed
no ground coffee
coming from
Grind Outlet
•
No coffee beans in Bean
Hopper.
•
Grinder/Bean Hopper
is blocked.
Motor starts but
•
Grinder is blocked
with foreign item or
operates with a
chute is blocked.
loud 'racket' noise
•
Moisture clogging
grinder.
Grinder suddenly
•
Grinder is overheated.
Thermal Safety Shut Off
stops
has been activated.
Unable to lock
•
Coffee beans obstructing
Bean Hopper locking
Bean Hopper into
device.
position
WHAT TO dO
•
Plug power cord into
power outlet.
•
Remove power plug from power
outlet. Leave for 20 minutes to
cool down before using again.
•
Lock Bean Hopper into position.
•
Press START | CANCEL
button or PORTAFILTER
ACTIVATION SWITCH to
commence grinding.
•
Fill Bean Hopper with fresh
coffee beans.
•
Remove Bean Hopper. Inspect
Bean Hopper, Upper and
Lower Burr and Grind Outlet
for blockage. Replace parts
and try again.
•
Remove Bean Hopper. Inspect
Bean Hopper, and Upper and
Lower Burrs. Remove any
foreign body.
•
Clean burr heads and Grind
Outlet (refer to Care &
Cleaning instructions on
Page 19).
•
Leave burrs to dry thoroughly
before re-assembling. It is
possible to use a hair dryer
to blow air into grinder inlet
(Lower Burr) to dry.
•
Remove power plug from
power outlet. Leave for 20
minutes to cool down before
using again.
•
Remove Bean Hopper. Clear
coffee beans from top of burrs.
Re-lock Bean Hopper into
position and try again.
23
25/06/10 2:04 PM