Warranty And Service Contact Information - RTR Ten SCT Manuel D'utilisation

at the sole discretion of Horizon. Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting liability. If you as
the purchaser or user are not prepared to accept the liability associated with the
use of the Product, purchaser is advised to return the Product immediately
in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Horizon reserves the right to change
or modify this warranty at any time without notice.
WaRRaNTy SERVICES
Questions, assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has been started, you
must contact your local distributor or Horizon directly. This will enable Horizon
to better answer your questions and service you in the event that you may need
any assistance. For questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call 877.504.0233
toll free to speak to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country
you live and use the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using
a shipping carton. Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without additional protection.

Warranty and Service Contact Information

Country of Purchase Horizon Hobby
United States of America Horizon Service Center
(Electronics and engines)
Horizon Product Support
(All other products)
United Kingdom Horizon Hobby Limited
Germany Horizon Technischer Service
France Horizon Hobby SAS
China Horizon Hobby - China
TLR TEN-SCT RTR • INSTRuCTIoN maNuaL
Ship via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available at http://www.
horizonhobby.com/content/_service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete name, street address,
email address and phone number where you can be reached during business
hours. When sending product into Horizon, please include your RMA number, a
list of the included items, and a brief summary of the problem. A copy of your
original sales receipt must be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside
of the shipping carton.
NoTICE: do not ship LiPo batteries to Horizon. If you have any issue
with a LiPo battery, please contact the appropriate Horizon Product
Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have
been met, your Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification or estimate
of the expense unless the expense exceeds 50% of the retail purchase
cost. By submitting the item for service you are agreeing to payment of the
service without notification. Service estimates are available upon request. You
must include this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and Discover cards.
By submitting any item to Horizon for service, you are agreeing to Horizon's
Terms and Conditions found on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
NoTICE: Horizon service is limited to Product compliant in
the country of use and ownership. If non-compliant product is
received by Horizon for service, it will be returned unserviced
at the sole expense of the purchaser.
address
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn, Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
Phone Number / Email address
877-504-0233
Online Repair Request Visit: www.horizonhobby.com/service
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 (0) 4121 2655 100
service@horizonhobby.de
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
+86 (021) 5180 9868
info@horizonhobby.com.cn
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