Status Light Reference; Troubleshooting - ooma ATOM AP30 Guide De Démarrage Rapide

Status Light Reference

Fast Flashing White – Device establishing a
Wi-Fi connection.
®
Slowly Flashing Amber – Device is searching
for a neighbor to establish a mesh connection.
Try moving it closer to the AP access point.
Solid Amber – Device is initializing, rebooting,
or downloading new software.
Solid White– Device is powered on, connected
to the network, and operating normally. Wi-Fi
connection is active.
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Troubleshooting

ATOM status light is off
■
• Your device might be powered off. Check that it is securely
seated in the power outlet.
• The power outlet may not be functioning. Use another device
to check that the outlet is operational.
■ ATOM status light is slowly blinking amber
• Your device may be too far away from the closest AP150
or AP250 access point. Try moving the device closer to
an access point.
■ Unable to connect to wireless network
®
• Make sure that you are using the correct username
and password.
• Contact customer support.
■ Connected to the wireless network but unable to
access the Internet
• Move your device closer to the access point and see if the
connection problem resolves.
• Contact customer support.
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