INFOSEC UPS SYSTEM E3 PRO Manuel Utilisateur page 10

4 . T R O U B L E S H O O T I N G
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom
No indication and alarm even
though the mains is normal.
The mains is normal but red
LED is flashing. The alarm is
sounding every second.
The alarm is sounding twice
every second and red LED is
flashing.
The backup time is on low
battery mode.
Red LED is on and alarm is
sounding continuously.
INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com
10
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - hotline@infosec.fr – 11 17 AA 59 204 19
Possible cause
The AC input power is not
connected well.
The AC input is connected
to the UPS output.
The internal or external
battery connection is
wrong.
UPS is overload
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Battery is not fully
charged.
Battery defect.
UPS fault.
Remedy
Check if input power cord
firmly connected to the
mains.
Plug AC input power cord
to AC input correctly.
Please re-connect battery
wires with correct polarity.
Remove excess loads
from UPS output.
Remove excess loads
from UPS output first.
Then, shut down the UPS
and restart it.
Please charge battery at
least 5 hours. If battery is
still in low battery level,
please contact local
dealer.
Replace the battery with
the same type of battery.
Please contact local
dealer directly.