Setting The Brightness; Contacting Customer Support; Troubleshooting; Maintenance - Defender Phoenix Mode D'emploi

MONITOR

Setting the Brightness

Brightness Mode sets the brightness of the screen. Reducing the brightness also extends the
battery life.
1.
To set the Brightness Mode, press the MENU
Using the navigational arrows – +
monitor, highlight the BRIGHTNESS icon and press the
MENU button once to select.
2. +
Use the navigational arrows – to select the desired
brightness and press the MENU button once to select.

Contacting Customer Support

Customer Support is just a click away whenever you need it! Our customer support team can be
reached by email, live web chat or on our website at www.defender-usa.com/support. Our experts will
be happy to assist you in English, French and Spanish.
1. To access Customer Support, press the MENU
Using the navigational arrows – +
monitor, highlight the SUPPORT icon and press the
MENU button once to select.
2.
This will take you to the screen which displays Customer
Support contact information. Press the MENU
once to EXIT the Customer Support screen.
Support: www.defender-usa.com/support
Web: www.defender-usa.com
Online Live Web Chat: www.defender-usa.com
button.
on the front of the
button.
on the front of the
button
18
ISSUE
Equipment does not function •
•
•
No reception •
•
•
Reception Interference (static) •
•
•
•
Feedback (screeching, static) •
•
Noise (static, beeping) •
Picture works but there is no
•
sound
Picture is black and white •
The rechargeable battery will •
not charge •

Maintenance

• Clean the surfaces of the camera and monitor with a soft, lint-free cloth
• If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care to not allow wate
into any openings
• Never use cleaning agents or solvents

TROUBLESHOOTING

POSSIBLE SOLUTION
Confirm that the camera and monitor are ON
The battery may be depleted; charge battery
The power adapters may not be properly connected
Camera and monitor may not be properly paired; follow
PAIRING instructions
Camera may be too far away from the monitor
Extend the antenna on the monitor
The camera and monitor may be too far apart
The battery power may be too low
Other electronic devices may be interfering with the signal
The camera or monitor may be placed too close to many
metal objects
The camera and monitor may be too close together
The volume on the monitor may be set too high
Battery power may be too low
Volume setting may be too low
Night vision LEDs may be ON; increase the amount of light
in the room being monitored
The power adapters may not be connected
Battery pack may not be properly connected inside the
battery compartment
19