User Guide
24
9. WARRANTY & AFTER SALES SERVICES
1. GARANTIE
The vest comes with a 2 year warranty. You can benefit from an extended 2 year
warranty if you register your vest online within 3 months after your purchase on:
my.helite.com.
2. REPLACEMENT
If you encounter any of the problems described below, consult a dealer or contact
our after sales service to replace the product.
Problems:
- The airbag garment or the interior materials (fabric, sheaths) are torn or worn out.
- Any breaks, cracks or corrosion appear on the trigger mechanism or on the e-cartridge.
- The system does not switch ON although the vest is charged and activated.
- Deterioration or significant fading of the materials is visible.
After sales service:
Contact us via e-mail : sav@helite.com or by phone : +33 3 80 35 48 26
10. Disclaimer
- This product is "Certified CE (compliance with EU Regulation 2016/425) by ALIENOR
CERTIFICATION, Zone du Sanital, 21 Rue Albert Einstein CHATELLERAULT-France
organisme notifié n° 2754".
- Please note that no body protector can prevent death or serious injuries in certain
accidents.
- Helite and its distributors will be held in no way responsible for any bodily injury
or death, and/or property damage that may occur while using any Helite airbag
garment.
- Helite and its distributors accept no responsibility or liability for any improper
installation and usage of the electronic airbag system.
- Helite and its distributors cannot be held responsible should the airbag vest
not inflate.
- In some cases, the minimum speed to detect the accident is 20 km/h.
- The vest does not cover 100% of risks during an accident.
- The vest does not guarantee to detect 100% of accidents.
- The vest does not protect from all upper body injuries.
- The vest does not protect parts outside the airbag (i.e. coccyx).
- Any modification, misuse or improper storage of the device may cause malfunction.
Manufacturer: HELITE - 1 rue de la Petite Fin, 21 121 Fontaine Lès Dijon, France