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  • FRANÇAIS, page 16
S ervices
If your Apollo/ A rtemis needs ser vicing , follow these ins t ructions.
Check our online Help Center at http
,
information
knowledge
.
1
FAQ
.
2
Download
.
3
Learn More
.
4
Forum
Very often you will find solutions on these pages. If you don't find a solution, create
a support ticket at our online Help Center at the link below
team will assist you as soon as we can
://
Navigate to http
support
a ticket
.
As soon as you have submitted an inquiry ticket
resolve the problem with your ICON ProAudio device as soon as possible
To send defective products for service
.
1
Ensure the problem is not related to operation error or external system devices
.
'
2
Keep this owner
.
3
Pack the unit in its original packaging including end card and box
.
important
If you have lost the packaging
.
the unit properly
ICON is not responsible for any damage that occurs due to
-
non
factory packing
.
4
Ship to the ICON tech support center or the local return authorization
service centers and distributor service points at the link below
If you are located in US
Send the product to
North America
,
Mixware
LLC
U.S. Distributor
11070 Fleetwood Street
,
Sun Valley
CA 91352
.: (
)
Tel
818
578 4030
:
.
Contact
www
mixware
If
you are located in Hong Kong
Send the product to
:
ASIA OFFICE
,
/
.,
Unit F
15
F
Fu Cheung Centre
.
-
No
5
7 Wong Chuk Yueng
,
,
Street
Fotan
Sha Tin
For additional update information please visit our website at
.
5
.
www
iconproaudio
://
,
and downloads such as
.
.
iconproaudio
:
.
'
s manual
We don
t need it to repair the unit
.
:
Unit F.
;
USA
.
/
net
help
:
,
,
.
.,
N
T
Hong Kong
.com
.
support
iconproaudio
:
.
/
/
-
com
hc
en
us and then sign in to submit
,
our support team will assist you to
,
please make sure you have packed
If you are located in Europe
Send the product to
Sound Service GmbHEuropean
HeadquarterMoriz-Seeler-Straße
-
3D
12489 Berlin
: +
Telephone
: +
(
Fax
49
0
-
:
E
Mail
info
.
.
/
/
-
,
com
hc
en
us
for
,
and our technical support
.
.
.
This is very
.
See our
:
:
(
)
-
49
0
30 707 130
)
-
30 707 130
189
@
-
.
sound
service
eu
:
.
0
7

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