Paramount BLT-999W-13/42 Directives D'installation Et De Fonctionnement page 10

TROUBLESHOOTING
Disconnect power before performing any maintenance and allow the fireplace to cool before servicing.
Only a qualified service person should service and repair this electric fireplace.
SYMPTOM POSSIBLE CAUSES
Fireplace Fireplace inner components
doesn't work. are overheating or the home
circuit breaker has tripped.
Flame is not Wiring may be loose or the
moving. flame motor may be
defective.
Dim or poorly LED lights are burnt out or
visible flame or the wiring is loose.
glass pebbles
aren't glowing.
Flame sputters. Flame motor is defective.
Remote control Low battery.
Master switch is in "OFF"
does not work.
position.
Circuit breaker Improper circuit current
trips or fuse rating.
blows when the
unit is on.
Heater does not Thermal switch has been
provide heat tripped. Circuit breaker has
when turned been tripped.
on.
Appliance turns Appliance has overheated
off and will not and its safety device has
turn on. caused the thermal switch to
disconnect.
House circuit breaker has
tripped.
Temperature Limiting Control
This fireplace is equipped with a temperature limiting control device. Should the fireplace reach an
unsafe temperature, the fireplace will automatically turn off. To reset, turn off and unplug unit, wait
5mins, plug it back in and continue use.
CORRECTIVE ACTION
Reset switch by turning
master switch off and waiting
for 5mins, then turning it back
on.
Call customer service for
instructions.
Call customer service for
instructions.
Call customer service for
instructions.
Change the battery for
remote control. Check to
make sure the master switch
is turned on.
Call customer service for
instructions.
Turn the unit off and unplug
the unit for 5mins. Plug back
in and turn on the unit.
Turn off circuit breaker that
supplies electricity to the unit,
wait 5mins, then flip circuit
breaker back on.
Unplug the appliance, allow
to cool for 15mins, then plug
back in.
Reset the house circuit
breaker.
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