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8.1. CUSTOMER SERVICE
EN
Spare part for your appliance are available for a minimum of 10 years.
In case of questions please contact our customer service at:
WARNING:
■
Risk of electric shock
■
Never try repair an appliance which is defective of presumed to be defective.
You may put your own and future users' lives in danger.Only authorised specialists
are allowed to carry out this repair work.
■
Improper repair will void the warranty and subsequent damages can't be
recognised.
8.2. TRANSPORT
IMPORTANT STEPS WHEN MOVING THE APPLIANCE
■
Unplug the appliance and close the water inlet tap.
■
Check, if the door and the detergent dispenser are closed properly.
■
Remove the water inlet pipe and the outlet hose from the house installations.
■
Let the water drain completely from the appliance (see "Maintenance Cleaning the
drain pump filter")
■
Important: Re-install the 4 transport bolts in the back of the appliance.
■
This appliance is heavy. Transport with care. Never hold any protruding part of the
machine when lifting. The machine door cannot be used as a handle.
9. TUYA APP
9.1. DOWNLOADING THE APP
1)
On your iOS or Android mobile phone, scan the QR code to download and install
the app.
2)
If you are an iOS user, you can also search for "Qilive Smart" in the Apple App
Store.
9.2. REGISTERING AS AN APP USER
1)
Open the app to register and log in. If you have already registered an account,
touch "Log in with existing account" and enter your account password to log in.
2)
If you are a new user, touch "Create new account" and complete the registration
process. You can register with your mobile phone number or email address.
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