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The following table lists possible questions and steps to address them. Please contact if you cannot fi nd an
answer to your question below.
lssue
Unit does not
Fan does not
Performance
lssues
27

COMMON QUESTIONS

Filler cover not installed correctly
Bottom
work
lncorrect power plug or
work
Loase or fareign parti
Not
Lack of fi ller or fi ller
Possible Reason
cover
not locked in
place
Power suppl y
far
plug
wire
Machine doesn't
turn on
Motor
is
not
working
Unit
on
uneven
ground
cles
inside
Filler packaging not removed
Motor
is loase
Filters need to be replaced
Air
intake/outlet blocked
Filler packaging not removed
enough space
surrounding unit
is
not properly installed
Coverage
area
questions
www.glaziar.com / info@glaziar.com
Possible Solution
Remove bottom
cover and
Check
that
bottom
cover
is
locked position
Pull
out
plug
and
plug it back into unit
Contact
customer service
Plug it in
and
turn
Contact
customer service
Move
to
fi at sur face
Contact
customer service
Remove plastic from fi lters
Contact
customer service
Replace
with
Genuine replacement fi lters far
best results
Contact
customer service
Remove plastic from fi
Ensure 10 in. distance between
intake
and that
distanc e
to air outlet
less
than 8
in.
Make sur e
all
fi lter
s
are
placed in the
accordance
with
inst
ruc tions
Check
whether
room
area surpasses
coverage
area estimates
re-install
turned
into
on
lters
sides of air
is not
arder
in

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