English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit turned "On", but no heat.
Unit not hot enough.
Unit not working at all.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
support@hatcocorp.com
Grill Plates
Top and bottom grill plates are available as accessories for all
Multi Contact Grills.
Smooth Grill Plates
SB-S ................Smooth Bottom Grill Plate, MCG10
ST-S.................Smooth Top Grill Plate, MCG10
SB-M ...............Smooth Bottom Grill Plate, MCG14
ST-M ................Smooth Top Grill Plate, MCG14
SB-L ................Smooth Bottom Grill Plate, MCG20
ST-LL ...............Smooth Top Grill Plate, Left, MCG20
ST-LR ..............Smooth Top Grill Plate, Right, MCG20
Grooved Grill Plates
GB-S ...............Grooved Bottom Grill Plate, MCG10
GT-S ................Grooved Top Grill Plate, MCG10
GB-M ...............Grooved Bottom Grill Plate, MCG14
GT-M ...............Grooved Top Grill Plate, MCG14
GB-L ................Grooved Bottom Grill Plate, MCG20
GT-LL ..............Grooved Top Grill Plate, Left, MCG20
GT-LR ..............Grooved Top Grill Plate, Right, MCG20
Form No. MCGM-0418
Probable Cause
Heating element(s) defective.
Temperature Control defective.
Temperature Control setting too low.
Heating element(s) defective.
Unit not turned on.
Unit not plugged in.
Circuit breaker tripped.
Temperature Control defective.
TROUBLESHOOTING GUIDE
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Turn Temperature Control clockwise to increase the
temperature setting.
Contact Authorized Service Agent or Hatco for assistance.
Reviewing "Operating the Unit" in the OPERATION section
of this manual.
Plug unit into proper power supply.
Reset circuit breaker. If circuit breaker continues to trip,
contact an Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
OPTIONS AND ACCESSORIES
Smooth Top
Grill Plate
Smooth
Bottom
Grill Plate
Smooth Top and Bottom Grill Plates, Model MCG10
11
WARNING
Corrective Action