TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
If you experience
Clothes are not drying satisfactorily,
drying times are too long
Dryer will not run
Unusual sounds
No heat
to possibly avoid the cost of a service call.
Possible Causes
Lint screen clogged with lint.
The Air Dry/No Heat cycle has been
selected.
Load too large and heavy to dry
quickly.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Fabric softener sheets blocking
the grille.
Exhaust vent not the correct length.
Exhaust vent diameter not the
correct size.
Dryer located in a room with
temperature below 45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Door not closed completely.
PUSH TO START knob not pressed
firmly or held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer had a period of non-use.
A coin, button, or paper clip is
caught between the drum and front
or rear of the dryer.
It is a gas dryer.
The four legs are not installed, or
the dryer is not level front to back
and side to side.
Clothing knotted or balled up.
Household fuse is blown or circuit
breaker has tripped.
Supply line valve not open.
Incorrect power supply.
Solution
Lint screen should be cleaned before each load.
Select the correct cycle for the types of garments being
dried. See "Cycle Guide."
Separate the load to tumble freely.
Run the dryer for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If
you do not feel air movement, clean exhaust system of
lint or replace exhaust vent with heavy metal or flexible
metal vent. Make sure vent is not crushed or kinked.
See "Installation Instructions."
Use only one fabric softener sheet, and use it only
once.
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying
times. Make sure vent is not crushed or kinked.
See "Installation Instructions."
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures
above 45ºF (7ºC).
Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 1" (25 mm) of airspace, and, for most
installations, the rear of the dryer requires 5" (127 mm).
See "Installation Instructions."
Make sure the dryer door is closed completely.
Press and hold the PUSH TO START knob until you
hear the dryer drum moving.
Electric dryers use 2 household fuses or circuit
breakers. The drum may be turning, but you may
not have heat. Replace both fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Use a time-delay fuse.
If the dryer hasn't been used for awhile, there may
be a thumping sound during the first few minutes
of operation.
Check the front and rear edges of the drum for small
objects. Clean out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed.
See "Installation Instructions."
When balled up, the load will bounce, causing the
dryer to vibrate. Separate the load items and restart
the dryer.
The drum may be turning, but you may not have
heat. Electric dryers use 2 household fuses or
circuit breakers. Replace both fuses or reset the circuit
breaker. If the problem continues, call an electrician.
For gas dryers, the valve is open on the supply line.
Electric dryers require a 240-volt power supply.
Check with a qualified electrician.
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