Before Requesting Service - Citizen JVHS3987D Manuel D'instructions

BEFORE REQUESTING SERVICE

Make sure by first checking the following points.
SYMPTOM
POWER
No power.
Although the power is on, it
does not operate.
TV BROADCAST RECEPTION
A TV program that is selected
by the VCR does not appear on
the screen.
A TV program selected by the
VCR does not appear in color.
RECORDING
TV recording does not work.
Timer recording does not work.
PLAYBACK
No picture on screen when
playing back a recorded tape.
Noise bars on screen.
CAUSE
The AC power cord is not connected.
Cassette is not inserted.
Antenna connection is not correct.
Antenna cable is disconnected.
The video channel is not in the
correct position.
The TV is not set to the video
channel 3 or 4.
The TV/VCR selector is set at TV mode
(The TV/VCR indicator is not lit).
INPUT SELECT is set to the LINE
mode.
The TV/CATV menu option setting.
The erase prevention tab of the video
cassette is broken off.
INPUT SELECT is set to the LINE
mode.
The time is not set correctly.
The recording start/end time is not set
correctly.
The TIMER REC button has not been
pressed (The T.REC indicator is not lit).
The TV is not set to the video channel
3 or 4.
Tracking adjustment beyond range of
automatic tracking circuit.
Video heads are dirty.
The tape is worn or damaged.
POSSIBLE SOLUTION
Connect the AC power cord to the
AC outlet.
Insert a video cassette.
Connect it correctly.
Reconnect the antenna cable.
Set it to CH 3 or 4.
Set the TV channel selector to the 3
or 4 position.
Press the TV/VCR selector button
(The TV/VCR indicator will light).
Press the INPUT SELECT button to
select the TV mode.
Set the TV/CATV menu option to
select TV or CATV mode.
Place a piece of vinyl tape over the
gap.
Press the INPUT SELECT button to
select the TV mode.
Reset the present time.
Set the start/end time.
Press the TIMER REC button (The
T.REC indicator will light).
Set to the video channel 3 or 4 or
adjust the fine tuning button on your
TV set.
Adjust tracking manually using the
AUTO TRACKING button or the
TRACKING SET + or – buttons on
remote control.
Have the video heads cleaned.
Try another tape.
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