Troubleshooting - Black & Decker BD-35-WH Mode D'emploi

13. Troubleshooting

Before calling for service, check the troubleshooting list of common issues.
If you are unable to resolve a problem, contact your locally authorized distributor.
PROBLEM
POSSIBLE CAUSE
ISSUE
Water not hot Too much water flowing
enough. through the heater.
Reduction in the ambient
temperature.
Water Pressure below of
0.5 bar (7 psi).
Electrical Malfunction.
Water too hot. Not enough water flowing
through the heater.
Increase in the ambient
temperature.
Heater shut Interruption of main
off during use. electrical supply.
Water ceases Blockage of your hand held
to flow. shower head.
No water supply.
Water Water pressure has
temperature dropped below min. level.
varies from
hot to cold
during use.
No hot water/ No electrical power.
Unit is not
working.
Low flow rate 0.5 bar (7 psi). Clean filter screen:
SOLUTION
Reduce the flow rate of the water via the outlet
tap.
Switch to higher temperature setting.
Check if the main water line stop valve is fully
open and that there are no other restrictions in
the water supply line.
Have the Heater unit check by a qualified
eIectrician or contact your local authorized
distributor.
Increase the flow rate via the outlet tap.
Switch to lower temperature setting.
Check incoming power supply, MCB, switches
and supply cabling.
If problem persists, call your local authorized
distributor for assistance.
Clean or replace your hand held shower head.
Check to see that your shower head hose is not
twisted or blocked. It is necessary for the hose
to have a free passage of water.
Check if the main water line stop valve is fully
open and that there are no other restrictions in
the water supply line.
Increase hot water supply.
Check the circuit breaker and check voltage at
the wiring block.
Turn circuit breaker off.
Open the valve to release pressure from the
unit.
Turn circuit breaker on.
If you have an issue and need further assistance,
please call: 1-888-746-6688
EN
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