EuroSteam Platinum compact Manuel D'utilisation page 9

Eurosteam can be used horizontally or vertically
®
Why does my iron loose pressure while steaming?
As you use the steam button, the pressure within the boiler is decreasing. You may notice
your iron slightly losing pressure when you are priming the boiler. Or if the indicator light
has come on, you may choose to allow your iron to rebuild the pressure until the indicator
light goes off.
Why is my iron heating, but not producing any steam?
*Ensure that there is water inside the boiler
*Your iron may need to be cleaned. See page 7 section 5 for cleaning instructions
Why is steam leaking from the screw cap when i turn my iron on?
*O-ring may need to be replaced. Remove O-ring from base of safety cap and replace with
O-ring provided.
*The screw cap may not be on tight enough
*When the iron is left on non continuous steam mode without releasing the steam button re-
gularly after indicator lamp shuts off for prolonged periods of time (10 minutes or longer) the
iron's built in safety feature will release the steam through the screw plug. We encourage
quilters and sewers to please press the steam button every 10 minutes or so when
not in use, this will ensure the iron to be ready when you are.
Why is my handle getting hot?
Your Eurosteam® Platinum compact handle will get fairly warm, however it should never be-
come too hot to hold. Your iron's handle may feel warm due long periods of on with no use,
leaving the iron to steam continuously or steam leaking from the safety cap (see above).
If none of the above correct the problem please do not use your iron and contact
Customer Services
Canada USA
Toll Free: 1-877-387-7770 Toll Free: 1-877-462-5757
Calgary Local: 403-735-5130
Las Vegas Local: 702-795-3314
Email: info@redfernent.com
Email: infous@redfernent.com
Web: www.eurosteam.ca
Web: www.eurosteam.us
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TROUBLE SHOOTING/FREQUENTLY ASKED QUESTIONS