Support • Troubleshooting - Mysa Smart Thermostat Guide

EN Support • Troubleshooting
Having troubles with installation, pairing,
?
or the Mysa app?
help.getmysa.com
support team at
(both accessible through the Mysa app).
If you need to power cycle Mysa

To power cycle, locate the switch on the electrical
panel that controls Mysa. Flip that breaker off,
wait 15 seconds, and then flip it back on.
If you need to reset Mysa

This resets the Mysa Smart Thermostat back
to its default factory settings and removes
any registration information.
18
Consult our helpdesk at
or reach out to our
hello@getmysa.com
To reset your Mysa, simultaneously hold
your two thumbs on the up and down
arrows for 10 seconds.
10S