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PROBLEM
Unit fails to heat up and
steam. Power Indicator
Light does not illuminate.
Unit fails to heat up and
steam. Power Indicator
Light does illuminate.
Steam Burst output is weak
or intermittent.
For problems with your Steame Press, please refer to the troubleshooting solutions located
above. Additional inquiries should be directed to our Customer Support services through our
Web site, www.steamfast.com, on the Service Request Web page.
If you do not have internet access, you may also contact our Customer Support Department
by telephone, at (800) 711-6617 or (816) 584-9700.
NOTE: In order for our customer service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Product Serial Number
10
T
ROUBLESHOOTING
POSSIBLE CAUSE
Unit is not plugged in.
Household Circuit Breaker /
Ground Fault Interrupter has
tripped or blown a fuse.
Auto Shut-Off has engaged.
Water Reservoir is empty.
Unit is damaged or
malfunctioning.
Pressing Plate needs to be
cleaned.
CUSTOMER SUPPORT
Top Innovations, Inc.
& C
S
USTOMER
SOLUTION
Plug into electrical outlet.
Reset Circuit Breaker /
Ground Fault Interrupter, or
replace fuse. If you need
assistance, contact a licensed
electrician.
Refer to Auto Shut-Off
section on page 9 of this
manual for proper
procedure.
Refill Water Reservoir using
procedures on page 7 of this
manual.
Immediately cease usage and
contact our Customer
Support department.
Refer to Cleaning the
Digital Fabric Steam Press
section on page 9 of this
manual for proper procedure.
UPPORT
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