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TROUBLESHOOTING
PROBLEM
•
Doesn't work
•
Indicator flashes red
and blue
FAQS
HOW DO I KNOW IF THE PORTABLE SANITIZER IS WORKING
The HoMedics LED will flash blue indicating the UV-C LEDs are on and
sanitizing.
LED INDICATOR KEEPS FLASHING RED. WHAT DOES IT MEAN?
Flashing red means the portable sanitizer is not properly closed. Please
make sure to completely zip the portable sanitizer, and ensure the zipper
pull is situated magnetically in the on position.
IS THIS SAFE FOR MY PHONE?
Yes, UV-Clean uses UV-C light, not water or chemicals. UV-C light kills germs
and is completely safe for your phone. Safety features ensure no UV-C light can
escape and anything placed inside the
CAN IT CLEAN ANYTHING ELSE?
Yes, UV-Clean can be used to sanitize just about anything. If it's inside,
UV-Clean will sanitize it. For more information about how UV-C works,
please visit www.homedics.com.
CAN I RUN MULTIPLE CONSECUTIVE SANITIZING CYCLES?
Yes, you can! Though the first cycle will have sanitized your device, there is
no harm to your device to run another cycle if you wish.
POSSIBLE CAUSE
•
Not charged
•
Zipper not closed, and
zipper pull not placed in the
magnetic on position
•
Charging cable plugged in
•
UV-C LEDs are damaged
portable sanitizer
7
SOLUTION
•
Charge following
the "Charging your
portable sanitizer"
instructions
•
Zip completely
and ensure zipper
pull is placed in
the magnetic on
position
•
Unplug charging
cord to sanitize your
phone
•
Do not attempt to
use again. Contact
HoMedics Consumer
Relations
?
is not harmed.
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