Black & Decker BDT20WTB Manuel D'instructions page 19

TROUBLESHOOTING & WARRANTY
Troubleshoot your problem by using the chart below. If the dehumidifier still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE POSSIBLE CAUSE
Error Code "E1" The temperature sensor on the
discharge pipe may be faulty and
may need to be changed.
Error Code "E2" Heat exchanger may be faulty and
may need to be changed.
Error Code "E3" The room temperature may be
too high.
Error Code "EH" The humidity sensor may be faulty
and may need to be changed
Error Code "P1" Bucket is not in the proper position.
(Model
BDT50PWTB)
Didn't install the pump drainage kit
before start pump function.
Users use non-standard drainage
pipes. (Manufacturers' original
pipe)
Error Code "E5" The drain cover is not tightened.
(Model
BDT50PWTB)
The rubber washer is missing.
Poor connection between drain
pipe and drain cover.
POSSIBLE REMEDY
Contact the customer service center.
Contact the customer service center.
Check to make sure the room temperature is
below 90˚F. If the room temperature is too high,
place the dehumidifier in a location where the
room temperature is below 90˚F for at least 2
hours before operating again.
Contact the customer service center.
Make sure the bucket is in place and securely
seated for the dehumidifier to operate. If error
code reappears after adjusting the bucket, please
contact the customer service department.
Install the pump drainage kit before start pump
function.
Use the original pipe.
Tighten the cover.
Re-install the washer in cover.
Check the connection of pipe and drain cover.
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