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Troubleshooting

Fixing Blinking or Solid Orange
Lights
This section is only applicable if the booster is orange or blinking orange and
you are not experiencing the desired signal boost.
1.
Unplug the Booster's power supply from the power strip.
2. Redirect the booster antenna to point in another direction. Typically, we
recommend turning the booster 5-10 degrees at a time.
3.
Plug power supply back into power strip.
4. Monitor the indicator lights on your booster. If, after 5 seconds of 'power on', a
solid or blinking orange light appears, repeat steps 1 through 4.
5. If the solid or blinking orange light persists, and you are not experiencing the
desired signal boost, more advanced troubleshooting may be necessary through
weBoost Customer Support (866.294.1660).
Fixing Blinking or Solid Red Issues
This section is only applicable if the booster is red or blinking red and you are
not experiencing the desired signal boost.
1. Unplug the Booster's power supply from the power strip.
2. Relocate the booster and antenna further from each other. The objective is to
increase the separation distance between them, so that they will not create this
feedback condition discussed before.
CELL PHONE SIGNAL BOOSTER
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