Trouble Shooting - Kaiser Baas PhotoMaker Mode D'emploi

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TROUBLE SHOOTING

Issue
Possible cause
My computer
PhotoMaker is not
does not
plugged into a
recognise
high-speed USB port.
the
You may be using a
PhotoMaker.
USB hub.
My
Your CD drive may not
installation
be set to autorun. Or
disc will not
there may be a
auto start.
problem with the
install CD. Or there
may be a problem
with your CD drive.
My
Time for auto
PhotoMaker
exposure varies
works ok,
according to
but some of
your computer
my slides or
configuration.
negatives
look
overexposed.
30
Resolution
Please make sure that your computer has
a USB 2.0 port, if your computer only has
USB 1.0 then your computer does not
meet the minimun requirements (computer
is too old).
On your PC choose 'My Computer' and
navigate to your CD Rom drive. Run the
menu application file. Check to see if your
CD drive is operating properly. If possible
check another computer to see if the disc
is recognised. Some 'Anti Virus' systems
may block the auto start, please install
manually.
The PhotoMaker self adjusts to your slide/
negative exposure. Wait for the live view
window to stop adjusting for exposure
and then click 'Capture' to get image.
Check your slides or negatives to see if
they may have been overexposed when
originally developed. You may use the
MediaImpression software to adjust or
improve the image quality.
TROUBLE SHOOTING
Issue
Possible cause
Resolution
My
'Slide' has been
Ensure that the right media is selected:
negatives
selected rather than
Slide or negative is the acquire images
are scanning
'negative'.
screen. Or change the save location in
as negatives
which the photos are saved in.
and not
full colour
photo's
I found the
Film/Slide size
You can crop the photo by using the
black edge
tolerance
provided software, please refer to this
when seeing
manual on page: 22 and have a look at the
the photo
manual fix and crop features.
Your
You download the
Uninstall the downloaded MediaImpression
software will
similar trial software
and install the software again from the CD.
expire in XX
from ArcSoft website.
days
My Mac
Your Mac OS is
Some older Mac OS10.4 versions do not
computer
version 10.4 or
support the PhotoMaker. Please upgrade to
does not
below.
the latest version OS10.4.11 or above.
work
with the
PhotoMaker.
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