TROUBLESHOOTING
EN
Observation
Cannot read discs
No sound
No power
Scratching sound
from earphones or
disc when playing
10
Potential Cause/Solution
Make sure the label side of the disc is facing up.
Ensure the disc is fully secured in place.
Make sure the disc is not heavily scratched or
damaged.
Wipe the disc gently from the center out to the edge
with a clean, dry, soft cloth.
Try another new disc to check if the disc is faulty.
Ensure the format of the disc is CD, CD-R, CD-MP3, or
CD-RW.
Wipe the laser gently with a degreasing cotton swab.
Note: Please do not touch the laser with your hands.
Check volume is turned up.
Check earphone jack is inserted fully into the head-
phone port.
Ensure that the unit is turned on.
Insert new batteries, or connect the unit to the mains
or another power source.
Wipe the disc gently from the center out to the edge
with a clean, dry, soft cloth.
Try another new disc to check if the disc is faulty.
Ensure the format of the disc is CD, CD-R, CD-MP3, or
CD-RW.
If there is a scratching sound in your earphones when
playing the disc, this may be caused by a scratched
disc. Please change to another disc, and do not use
the old one again in order to protect the unit from
damage.