Southwire SURGE GUARD 35530 Guide De Dépannage

TROUBLESHOOTING GUIDE
30A Surge Guard* Hardwire Device
Surge Guard* RV power products protects your RV from low quality or incorrect shore power.
Normally, shore power should be around 115 –120 Volts AC. When power falls too far outside this range it represents
a poor or hazardous condition to your RV's electrical system. Surge Guard devices provide protection to your RV by
turning off power when the line voltage L1 falls below 102 Volts AC or goes above 132 Volts AC.
This device also protects your electrical system from a reverse polarity condition which indicates that the hot and neutral
lines of shore power are swapped or reversed. This can be hazardous to equipment and safety. This device will not
connect power to your RV until the reverse polarity fault is corrected.
In the event your Surge Guard device is not functioning as expected, perform the following troubleshooting steps
in order to determine and correct any malfunctions. Note: Testing should be performed with AC units and electrical
appliances turned off, then verified with appliances turned on.
Connect the shore power cord to a 120V, 30A power source. The optional remote LCD screen will display "DELAY" for
128 seconds while the device is monitoring the incoming power.
MODEL 35530 INDICATOR LIGHT GUIDE
CONDITION
DESCRIPTION
Normal Conditions
Startup Condition
Reverse Polarity
Open Ground
Voltage on Ground
Over or Under Voltage
No Power at Input
PROBLEM
Coach powers up after 128 seconds but then
turns off after another 8-10 seconds.
Coach does not power up after 128 seconds
after connecting to shore power.
Line 1 light turns red.
For technical assistance, please call 1-800-780-4324 x 20311
Manufactured by Southwire Company, LLC, 5250 140th Avenue North, Clearwater, Florida 33760
Model 35530
INDICATOR LIGHT STATUS
LINE 1
green
on
on
on
on
red
off
TROUBLESHOOTING STEPS
The device may be operating properly, and you may have a low voltage condition. In this case,
turn off as many loads as possible. It is not safe to operate some equipment with low voltage.
Verify that the input voltage is greater than 102VAC with loads turned on and off.
Check the Caution When Flashing light (Red LED). If this light is blinking on and off, you could
have a fault condition on your AC shore power which means Line 1 voltage is either too low
(under 102V), too high (over 132V), or that you have a reverse polarity condition (ground and
hot lines coming into the RV are reversed, or an open conductor). Also, you could have a faulty
ground or elevated ground condition. If you are using the optional remote display, you can also
view these faults on the LCD screen.
You have an under or over voltage condition on Line 1 coming into the RV. If these lights are
green, yet you do not have power after 128 seconds on the remote display and the caution light
remains blinking, then you must inspect your shore power for a reverse polarity or open conduc-
tor fault. These faults will also be visible on the optional remote display if used.
© 2017 Southwire Company, LLC. All rights reserved.
DELAY/CAUTION
off
flashing
flashing
flashing
flashing
flashing
off
* Trademark of Southwire Company, LLC. Registered in the United States.
LINE
LOAD
RV POWER
on
off
off
off
off
off
off
505-00116C