Resetting Your Device; Frequently Asked Questions - Iota Tablets Iota Base Guide D'utilisation Et Garantie

RESETTING YOUR DEVICE

If your PC isn't running well, resetting it
might help. This lets you choose to keep
your files or remove them, and reinstall
Windows.
To restore your device:
1. Select the Action Centre button in
notifications;
2. Select All Settings > Update and
Security > Recovery > Reset this PC;
3. Select Get Started to choose an
option from Keep My Files or Remove
Everything;
4. You can also find further options if you
select Advanced Startup.
Caution: Resetting your device erases
all data from your device, including your
account configuration, apps, music,
pictures, files, and so on. Ensure that you
externally back up all of the required data
before proceeding.
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FREQUENTLY ASKED QUESTIONS

Q: The device does not turn on. What
should I do?
A: Please check that the power cable
is connected and plugged in to your
mains electricity supply.
Q: The device does not turn off. What
should I do?
A: Press and hold the Power Button
for 10 seconds to perform a hard
shut down.
Note: User will need to wait for about 8
seconds before turning the device back
on again after it has shut down.
Q: Can blind or visually impaired people
use this iOTA BASE ?
A: Yes. This device supports a featured
function designed for blind or visually
impaired people. This is the Narrator
mode. Narrator is a screen reader
that vocalizes all elements on screen,
including text and buttons. To enable
Narrator mode, select Start > Settings
> Ease of Access > Narrator, then
toggle the slider to turn on Narrator.
Q: The system crashes, or the screen turns
blue, after startup. What can I do?
A: This may be because the device
system has been damaged to some
extent from improper shut-down
actions. Press the Reset Button to
repair the system. If the device enters
Recovery mode, the user will be
presented with the following options
from the menu before going on:
> Continue - Exit without doing anything
and continue to Windows system;
> Use a device - Refresh the system
by using a USB device network
connection, or Windows recovery DVD;
> Troubleshoot - Refresh or reset your
PC, or use advanced tools;
> Turn on your PC - Do nothing and turn
on the device.
Q: Unable to access the account due to a
lost password. What should I do?
A: When on the login page, click on
the Power symbol.
1. While holding down the Shift button,
click Restart.
2. Select "Troubleshooting - Refresh or
reset your PC", or use advanced tools.
Q: There is no wireless connection; how
do I set this up?
A: Check if the wireless radio is on.
See Wi-Fi setting.
1. Try to get closer to the wireless
access point;
2. Reset the wireless router if using a
private network; open the browser
to view the landing page if using a
public network.
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