Axis Communications AX-3001 Guide D'installation page 5

AXIS AX-3001 PoE Midspan 1-Port
Troubleshooting
Symptom Corrective Steps
Midspan does not 1. Verify that an approved power cord is used.
power up 2. Verify that the voltage at the power inlet is between 100 and 240V AC.
3. Remove and re-apply power to the device and check the indicators during power up
A port indicator is 1. The Midspan did not detect a PD and therefore the port is not enabled.
not lit and the PD 2. Verify that the PD is designed for PoE operation
does not operate 3. Verify that you are using a standard Category 5/5e/6, straight-wired cable, with
4. If there is a connected external power splitter, replace it to verify that it is
5. Ensure that the input Ethernet cable is connected to the Data In port
6. Verify that the PD is connected to the Data & Power port.
7. Try to reconnect the same PD into a different Midspan. If it works, there is probably
8. Verify that there is no short over any of the twisted pair cables or over the RJ45
The end device 1. Verify that the port indicator on the front panel is continuously lit.
operates, but there 2. If an external power splitter is in use, replace it with a known-good splitter.
is no data link 3. Verify that for this link, you are using standard UTP/FTP Category 5 straight (non-
4. Verify that the Ethernet cable length is less than 100 meters from the Ethernet
5. Try to reconnect the same PD into a different Midspan. If it works, there is probably
sequence.
four pairs
functioning properly
a faulty port or RJ-45 connection.
connectors.
crossover) cabling, with all four pairs.
source to the load/remote terminal.
a faulty port or RJ-45 connection.
Page 5