Troubleshooting Guide - SULION LOWA Mode D'emploi

Troubleshooting guide

Always consult this troubleshooting guide before contacting the technical service to avoid potentially unnecessary charges.
For your safety, ensure that the fan is not connected to power before attempting the solutions suggested in this troubles-
hooting guide.
Symptom
A. The fuse is blown or the switch is "open", disconnec-
ting the power supply to the device
1. The fan does
not work (Im-
portant notice:
B. System wiring connections are not adequately tigh-
The device must
tened
be disconnected
from the power
supply and the
assistance of a
certified elec- C. The remote control is unresponsive
trician may be
necessary)
D. No power supply
A. The fan blades are not parallel to the ceiling
2. Fan wobbling
(follow the
instructions in
B. Blade fastening screws are loose
the "Wobbling"
section of this
manual)
C. Deformed blades
A. Upper canopy is touching the ceiling
B. Blade fastening screws are loose
3. Excessive
noise when the
C. Ceiling mounting is loose
fan moves
D. Incorrect remote control
4. Mechanical
A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues
noise
after this period, contact the technical service
5. The lights does
A. The light is defective
not turn on
A. Incorrect blade rotation direction
6. The fan turns
B. Inadequate distance between the ceiling and blades
but the airflow is
inadequate
C. Existence of nearby objects
D. Inadequate blade diameter
Probable causes
19
Solution
Check the fuses and switches on the device
installation power circuit
Check that wiring connections have been done
correctly. They must be carried out by a certi-
fied electrician.
Replace the remote control battery if neces-
sary. Otherwise, resynchronize the transmitter
and receiver.
Check that the system has power and that it
reaches the device.
Follow the instructions indicated in the "Balan-
cing" section of this manual.
Follow the instructions indicated in the "Balan-
cing" section of this manual.
Follow the instructions indicated in the "Balan-
cing" section of this manual.
Lower the upper canopy, ensuring a separation
from the ceiling of no less than 3 mm.
Tighten all fastening screws once again (but
not excessively)
Retighten all ceiling mount screws
Replace the remote control with that provided
with the device. This must be supervised by a
certified electrician. Contact the distributor
Replace the light
The blades may be rotating in the opposite di-
rection. Follow the directions in the "Rotation
Direction" section of this manual.
Installing a fan without a shaft, flush with the
ceiling, can reduce airflow.
There may exist objects in the room that block
airflow.
The fan chosen may be too small for the volu-
me of the room where it is installed
EN