Electrical Rating; Customer Satisfaction - Heat Surge Fireless Flame Manuel

CLEANING
CLEANING AND mAINTAINING ThE hEATING INSERT
always unplug the heater before cleaning and allow to cool. The heating insert can be cleaned and maintained by
following the simple steps listed here:
CLEANING ThE hOUSING
it is ok to wipe down the heating insert with a water dampened cloth and mild soap. refrain from using strong or abrasive
cleansers.
CLEANING ThE GLASS
a retail glass cleaner and a non‑abrasive cloth should be used to clean all glass surfaces.
STORAGE
when storing or moving your fireplace, always protect the unit from tipping, falling and impacts that may damage the
fireplace. Protect the unit from excessive moisture and dust.

ELECTRICAL RATING

This product is rated at 120Volt 1200 watts. ceTlus listed
For New Units
1 YEAR LIMITED WARRANTY
a. This 1 year limited warranty applies to repair or replacement of product found to be defective in material or work‑
manship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supple‑
mental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under
this warranty. HeaT SUrGe iS nOT liaBle FOr inCiDenTal Or COnSeQUenTial DaMaGeS OF anY naTUre.
anY iMPlieD warranTY OF MerCHanTaBiliTY OF FiTneSS FOr a ParTiCUlar PUrPOSe On THiS PrOD‑
UCT iS liMiTeD in DUraTiOn TO THe DUraTiOn OF THiS warranTY. Some jurisdictions do not allow exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have oth‑
er rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product
from the original date of purchase.
B. at its option, Heat Surge will repair or replace this product if it is found to be defective in material or workmanship.
while within the warranty period, defective product may be returned to Heat Surge.
C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in ac‑
cordance with the instruction manual.
D. Please contact Heat Surge to obtain a return authorization number prior to returning unit.
e. Please return unit in original packaging to avoid unnecessary delays and/or fees.

CUSTOmER SATISfACTION

If you experience a problem, please visit www.heatsurge.com to find an authorized service
center or contact Customer Satisfaction. Do not attempt to open heating unit housing yourself,
doing so may void your warranty and cause damage to the heating unit or personal injury.
3
Mail Questions or comments to:
Heat Surge
Customer Satisfaction Dept.
P.O. Box 9902
Canton, OH 44711
Call us toll free at:
1‑800‑924‑7964
Or visit our website at:
www.heatsurge.com