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CONSUMER RELATIONS
For questions, technical support or to order replacement parts, contact Consumer Relations.
Call us toll-free at: 1-800-477-0457
Hours: Mon-Fri 8:00AM-7:00PM EST
Email: consumerrelations@kaz.com
Or visit our website at:
www.HoneywellPluggedIn.com
Please be sure to specify Model number HCM-750.
ELECTRICAL RATINGS
The Honeywell HCM-750 Series models are rated at 120V, 60 Hz.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST
OR SEE YOUR WARRANTY. DO NOT RETURN THE HUMIDIFIER TO THE ORIGINAL PLACE OF
PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING OR TAMPER WITH INTER-
LOCK SWITCH YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE
TO THE PRODUCT OR PERSONAL INJURY.
FREQUENTLY ASKED QUESTIONS
Cleaning
Question
How do I clean inside the water pump?
What parts are dishwasher safe?
How do I assemble my humidifier after cleaning?
Can I use dish soap to clean my humidifier?
Can I add water treatments to this humidifier?
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Answer
You can clean the inside of the pump by turning
the cover counter-clockwise. Remove the cover
and you can clean the housing and disk.
The water hose, water pump, protective clear
cover, top grille, filter tray, water fill baffle and
water funnel.
See page 9 of your owners manual.
It is not recommended that you use dish soap to
clean your humidifier as it is very hard to remove
all the soap and this could cause damage to
your humidifier. It is important that if you are
using your dishwasher to clean these parts that
detergent is NOT used.
You should only add water treatments to your
humidifier that are specifically made for
evaporative humidifiers such as the Protec
®
Cleaning Cartridge, model PC-1 or PC-2. Using
water treatments that are not recommended for
evaporative humidifiers could damage your hu-
midifier. If you are concerned about hard water
it is recommended you use distilled water in your
humidifier.
FREQUENTLY ASKED QUESTIONS (Continued)
Operation
Question
What setting should I put my humidifier on?
I ran my humidifier overnight in a very dry
room and the humidity barely changed but my
water level decreased quite a bit.
Can I run my humidifier without filters?
How often should I change my wicking filters?
How do I know my humidifier is operating
properly?
I cannot see any mist coming out of my
humidifier.
There is no water running through the water
flow area on the top housing.
Why did my humidifier suddenly start
sounding loud?
How much water does my humidifier hold?
How long will my humidifier run when full?
Answer
You should run your humidifier on the highest
setting if your room is very dry. Once you are at a
more comfortable humidity you can turn your output
setting to a lower setting.
It may take a few days for your humidity to increase.
Wood, rugs and other objects in your room will
absorb moisture before before you can feel the ef-
fects if it is extremely dry.
No, your humidifier will not operate properly without
filters. The filters absorb the moisture distributed
by the water flow channel. A quiet fan then blows
through the filters distributing moisture into the air.
In general the wicking filters will last 1-2 month
depending on water quality and usage. See Filter
Replacement section for information on how to
determine when it is time to change the filters.
You will see water flowing through the water flow
channel on the top of the humidifier. You will also
notice a decrease in the water level after 8 hrs of use.
This humidifier uses evaporative technology
that produces invisible moisture. You will see
your water level decrease and this is an indication
your humidifier is operating properly. See
Troubleshooting Guide for more.
First check to make sure there is water in your
humidifier. If yes, check your water pump to make
sure it is properly seated in the holding area. Next
check to make sure the water hose is firmly at-
tached to both the water pump and the water outlet.
Last, make sure there is nothing obstructing the
water flow area on the top grille or water hose.
If these steps do not help, please see our
Troubleshooting Guide or contact our customer
service department at 1-800-477-0457.
Check your water level. If your humidifier starts
sounding louder it is an indication that you need to
refill your humidifier.
Your humidifier can hold up to 1.5 Gallons of water.
Your humidifier will run up to 17 hrs on high and
48 hrs on low.
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