GB
Troubleshooting
Problem
Abnormal operation
Heating indicator not switching off
Stops producing steam during
operation
Takes longer than first use to
release steam
Handle connector, extension tube
or accessory is leaking steam
Steam cleaner is leaking
Note: This product features a thermostat and safety valve to protect against malfunction or incorrect use.
• If the steam cleaner fails to operate after becoming excessively hot, switch off and allow it to fully cool before using again. If it still fails to start contact your dealer
• If the Pressurised Tank Cap (5) is venting steam the steam cleaner tank has excessive pressure, operate the steam trigger to reduce pressure. If the safety valve is venting steam
regularly in normal use it may indicate a fault with the unit or safety valve
8
Possible cause
steam cleaner not switched on
tank has no or minimal level of water
pressure hasn't reached 4Bar
tank has no, or very little, water
pressure level has dropped
tank has no, or very little, water
build-up of scale in tank
connector may be incorrectly fitted
connector may be blocked or dirty
connector seal may be damaged
tank over-filled
steam cleaner not on a level surface
Solution
switch on steam cleaner
refill tank with water
wait until heating indicator turns off
refill tank with water
wait until heating indicator turns off
refill tank with water
descale using a descaling solution suitable for a steam cleaner
re-fit connector
clean connector
replace seal or accessory part
only fill to a maximum of 1200ml
place steam cleaner on a level surface