U.S.Robotics USR2210 Guide D'installation page 9

I received a message that my 22 Mbps Wireless Access Point or my
computer shares an IP address with another computer on the wireless
network.
Possible Solution:
Each computer and 22 Mbps Wireless Access Point on the wireless network must have a different
IP address. Refer to your computer's documentation to see how to change the IP address on your
computer.
The 22 Mbps Wireless PC Card or PCI Adapter cannot communicate with
other computers linked via Ethernet in the Infrastructure configuration.
Possible Solution:
•Ensure that each computer in the wireless network is powered on.
•Ensure that each 22 Mbps Wireless PC Card or PCI Adapter is configured on the same operating
radio channel. If the IDs are different, change each 22 Mbps Wireless PC Card or PCI Adapter
within the LAN to the new radio channel.
•Ensure that each 22 Mbps Wireless PC Card or PCI Adapter is configured with the same security
options.
•Ensure that you can connect to the Wireless Access Point and that the BSSID shows the MAC
address of the Wireless Access Point you want to communicate with.
•Ensure that you have a valid IP address for the network you are trying to connect to.
•Ensure TCP/IP is installed. Ensure you are a part of the same domain or workgroup. Ensure that
you are automatically obtaining the IP address or that you have a correct IP address and subnet
mask. Reset the Wireless Access Point and restart the computer that has a connectivity issue.
Ensure that you have some files available for sharing.
•If you are not using a U.S. Robotics Wireless Access Point, ensure that you can connect to the
Access Point and that the preamble mode is set to Long.
My computer does not recognise the 22 Mbps Wireless PC Card or PCI
Adapter.
Possible Solution:
Laptop users, the 22 Mbps Wireless PC Card may not be fully inserted into the PC Card slot.
Desktop users, the 22 Mbps Wireless PC Card may not be fully inserted into the PCI Adapter. The
PCI Adapter may not be fully inserted into the PCI slot of your computer. You can also try installing
the PCI Adapter into a different PCI slot.
Are You Still Having Problems?
Go to the Support section of the U.S Robotics Web site at www.usr.com.
1.
Many of the most common difficulties users experience have been addressed in the FAQ and
Troubleshooting Web pages for your specific product. The model number of the 22 Mbps Wireless
PC Card is 2210. The model number of the 22 Mbps Wireless PCI Adapter is 2215. You may need to
know this to obtain information on the U.S. Robotics Web site.
2. Call the U.S. Robotics Technical Support Department
Technical questions about U.S. Robotics products can also be answered by technical support
specialists.
Country Voice
United States (801) 401-1143
Canada (801) 401-1143
Online
http://www.usr.com/emailsupport
http://www.usr.com/emailsupport
Support Hours
9:00 A.M. - 5:00 P.M., M-F CST
9:00 A.M. - 5:00 P.M., M-F CST
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