brondell P700BB Manuel D'utilisation page 16

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TECHNICAL INFORMATION
Troubleshooting (Cont'd)
If the Brondell Pro Sanitizing Air Purifier appears to be operating abnormally, please
review the troubleshooting tips before calling the Brondell Service Center as most issues
are easily resolved with a few simple steps. If you are unable to resolve the issue after
checking the following items, please call the Service Center at 888-542-3355, Mon-Fri,
9am-5pm PST (English and Spanish spoken), or email us at support@brondell.com.
Problem
Poor
performance,
or not purifying
at optimum
capacity
or
Unit is running
unusually loud
Unpleasant
odor cannot be
eliminated
16
Possible Cause(s)
1. Pre-filter needs cleaning.
2. One or more filters is due for
replacement.
3. Plastic packaging on filters
was not removed.
4. Clearance around the
purifier is not adequate for
air ventilation.
5. Missing filters or the filters
were installed in the wrong
order.
6. Recommended room size
has been exceeded.
7. Blockage at Air Inlet or Air
Outlet.
1. Filters need cleaning.
2. Filters need replacement.
Solution(s)
1. Vacuum the pre-filter. Review
the cleaning schedule for all
filters on page 12.
2. Replace the filters.
3. Remove the plastic packaging
and put the filters back in.
4. Ensure that there is clearance
of 20 inches on each side and
4 inches behind in the front of
the unit.
5. Ensure the filters are installed
in the correct order and facing
the proper direction. See step
4 on page 14 of this manual.
6. Suggested coverage area is 538
square feet. Move the unit to
a smaller room or purchase an
additional unit to cover an area
larger than 538 square feet.
7. Contact Brondell Customer
Service.
1. The Nanocrystalline filter
can be reused after exposure
to sunlight. Review the
cleaning process for all filters
on page 12.
2. Replace the filters.

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