Frequently Asked Questions; Installation Problems - Aerus Laundry PRO Manuel De L'utilisateur

FREQUENTLY ASKED QUESTIONS

Does Laundry Pro get out tough stains without
pretreating? Tough stains will still require pretreatment.
Does the Laundry Pro work with all types of water
including hard water? Laundry Pro will work with all
household water qualities, however additional pre-filtering
may be necessary depending on the source water condition.
To improve your results, if desired, use a water softener for
hard water and/or a prefilter for chlorine, sediment or iron.
Will the Laundry Pro work with commercial washing
machines? Laundry Pro is designed for residential use only.
Is a plumber required to install Laundry Pro?
The customer is responsible for installation of their Laundry
Pro unit. Some customers may prefer to have a plumber
perform the installation although Laundry Pro can be installed
in most homes by the home owner using standard hand
tools. It should be noted there are potential problems which
can arise during the installation depending on the condition of
the plumbing in the home and the configuration and location
of the washer. If the cold water valve is stuck or the washing
machine needs to be moved back which may require re-
leveling, a plumber may be required. Aerus is not liable
for improper installation or damage caused from improper
installation and recommends a licensed plumber. Appropriate
warnings and concerns are included in this owner's manual.
Always follow local plumbing codes when installing
the Laundry Pro.

INSTALLATION PROBLEMS?

Installation procedures can vary according to washing machine model. If you experience installation
problems, read the manual first to make sure you have installed the unit correctly. Call Customer Service
at 800.243.9078 (U.S.) or 800.668.0763 (CANADA) for more information. For customers outside of the U.S.
or Canada, contact your country's Customer Service Center. If you do not have contact information
for your country's Customer Service Center, please contact U.S. Customer Service for assistance.
Can I hook the Laundry Pro unit up to things other than
a washing machine? No. However, Aerus has an optional
ActiveClean port kit you can install on the Laundry Pro to
create oxygenated water for other cleaning uses
(see page 12).
What effect does Laundry Pro have on elastic?
Normal operation of a Laundry Pro unit should have no
negative impact on elastic in clothing.
Can I let my clothes soak?
It is not recommended that clothes are allowed to soak
in Laundry Pro water.
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