Maintenance And Cleaning; Warranty & Service - SULION FENIX Mode D'emploi

Maintenance and information of warranty

Maintenance and cleaning

1.The fan's natural movement can cause certain connections to loosen. Check mounting connections, fastening parts,
and blade accessories twice a year. Check that they are well fastened.
2. Clean the fan periodically to help maintain its new appearance. Do not use water to clean it, as this may damage the
motor or the wood, or could cause electrical shock.
3. Use only a soft brush or microfiber cloth as to not scratch the finish. The veneer is sealed with a layer of lacquer to
minimize discoloration or loss of shine.
4. It is not necessary to oil the fan. The motor contains bearings with permanent lubrication.
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Note: Failure to comply with these instructions results in the loss of the equipment warranty.
Warranty service
The manufacturer's warranty covers real failures that may occur but not minor complaints such as the noise generated by
the device, as all electric motors generate a certain amount of noise.
Operating the fan with slightly loose components (screws not adequately tightened) or the deformation of blades due to
excessively vigorous cleaning may cause excessive noise and wobbling, which will not be covered by the warranty. Taking
regular care to retighten elements and clean carefully is enough to prevent these problems.
Wobbling
All ceiling fans tend to wobble during their operation. A wobble of 2 cm is perfectly acceptable and does not indicate any
malfunction nor will it cause the fan to fall, as long as it was mounted to the ceiling correctly following the instructions in this
manual. This ceiling fan has a completely secure mounting system that uses steel brackets and connecting spheres to allow
it to rotate and to prevent the transmission of vibrations to the ceiling structure. Please note that even fans of the same
model can have different wobbles, which is totally acceptable and does not imply any malfunction or manufacturing defect.
Increased perception of noise during nighttime operation
The manufacturer's warranty does not cover the fact that during the night, when the surrounding environment is quieter,
the fan's operating noise is more apparent. In addition, during the night, the power supply may experience alterations that
may produce increased noise generated by the device, which does not indicate any malfunctioning or manufacturing defect
in the device.
Fan lighting system
Noises and vibrations can be greater when the lighting system is turned on. For example, the light diffuser can produce a
slight buzz if not adequately attached. Once again, non-aggressive care and regular check to ensure that all elements are
properly fastened will prevent these disturbances. Glass light diffusers are covered by the warranty to the distributor ware-
houses, and are subject to verification during delivery.
Warranty
Manufactures guarantees the proper functioning of this equipment, repairs or spare parts of the model owing to faulty
manufacture during 2 years after the surrender date, 5 years exclusively in the case of the fan motor. Responsibility will not
be accepted, however, for damages or injury caused through misuse. For any claims the sale ticket must be presented. The
company agrees to repair any defect or malfunction found in the item and any damages said defect or malfunction might
directly provoke. If the reparation should fail to satisfy the customer and/or the object fail to present the optimum condition
for the use to which it is destined the guarantee holder will have the right to the substitution of the acquired item for ano-
ther identical characteristics or a complete refund of the purchase price. Terms and conditions of warranty. www.sulion.es
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