TROUBLESHOOTING
Note:
How to reset the toilet system is described on the previous page.
Display
Error
Message
Ash container
Empty the
must be emptied
ash container
Ash container
Toilet locked
must be emptied,
container full
toilet locked.
No power
No power
Battery mode
Ventilation fan error
Hatch is jammed
Error hatch
/ bowl liner is
mechanism
jammed
Ash container
Ash container is
in wrong position
out of position
Heating circuit
interrupted
heating circuit
Toilet lid opens.
Lid is open
Temperature
sensor is faulty,
temp.sensor
shortcircuited or
broken.
Bad incineration or
smell
Unreadable display
message / no
display message
Red
Yel.
Flashing
Flashing
Lamp on Lamp on
Error fan
Flashing
Flashing
Flashing
Flashing
Error
Flashing
Flashing
Error
Flashing
Green
Sound What to Do
3 beeps
1
3 beeps
every 10 sec
1
Lamp off
3 beeps
1
2
Flashing
1
10 beeps
2
3
4
5
1
10 beeps
2
3
4
5
1
3 beeps
2
3
4
1
Continuous
2
3
4
1
1
Flashing
Continuous
2
3
4
1
2
1
2
English – User Manual Cinderella Comfort
Remove and empty ash container.
Remove and empty ash container.
Plug in the toilet.
If problem persists, call for service.
Check fan for obstructions.
Reset toilet.
Open and close toilet lid.
Start incineration.
If error persists, disconnect plug and call for
service.
When toilet is hot: Reset toilet.
Open and close lid before pushing the Start
button.
If unsuccessful, reset toilet, insert liner, pour
in 3 cups of water and push the Start but-
ton. If still unsuccessful,
wait until toilet has
cooled (fan stopped).
Try to remove paper/
liner manually.
If problem persists, call for service.
Adjust the position of the ash container.
Check the stop pin on the ash container.
Visually check the condition of the magnet
on the ash container.
If problem persists, call for service.
Unplug the toilet.
Wait 15 minutes.
Check temperature safety on right hand
side of toilet. Unscrew gray plug. Push on
fuse inside with finger, do not use any
sharp objects. If the fuse was triggered, you
will hear a click. If so, check inlet/outlet air.
If it was not the fuse, call for service.
Close toilet lid.
Reset toilet.
Open and close lid.
Start incineration.
If error persists, unplug the toilet and call
for service.
Perform maintenance described on page
10–13. Check that the installation is corre-
ct as described in the installation manual.
If problem persists, call for service.
Reset the toilet.
If problem persists, call for service.
15