Limited BESTWAY
The product you have purchased comes accompanied by a limited warranty. Bestway
manufacturer's defects that result in leaks.
If a Manufacturer defect is found within:
90 days from the original date of purchase
Please contact your Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim. Bestway
water or chemical costs, and will not replace any products deemed to have been neglected or having been used outside of the owner's manual guidelines. To enact a warranty claim, this form must be
completed and supplied with a copy of your purchase receipt and photos of the defects to the Bestway After Sales Center.
Bestway's warranty covers manufacturing defects discovered whilst unpacking the product or during use, as recommended within the user manual. This warranty applies only to products which must not
have been modified by any 3
parties. The product must be stored and handled in accordance with the technical recommendations.
rd
If a product is deemed to be detective by Bestway
receipt/purchase invoice is required and will determine the start and the end dates of the warranty.
PLEASE HAVE THE FOLLOWING IMFORMATION ON HAND BEFORE CALLING OUR AFTER SALES SERVICE CENTER:
Name:
Address:
City:
Zip/Postal Code:
ORIGINAL RECEIPT PURCHASE DATE:
POOL ITEM NUMBER:
Please copy the batch number placed near the drain valve
Please clear write your item code:
FAST SET™
STEEL PRO™
78in x 20in
16ft x 10ft x 42in
8ft x 26in
18ft x 12ft x 48in
9ft x 30in
20ft x 12ft x 48in
10ft x 30in
12ft x 30in
12ft x 36in
14ft x 36in
15ft x 36in
15ft x 42in
15ft x 48in
16ft x 42in
18ft x 48in
Description of problem
Item tears / Leaking
Others,please describe
Bestway does not warranty items which have been subject to:
• Improper or abnormal use • Failure to follow the instructions as provided by Bestway • Negligence • Commercial use • Accident • Vandalism • Terrorist Activity
• Improper use of chemicals • Exposure to extreme weather conditions • Negligence during pool set-up or disassembly
• Damages beyond Bestway's control, and acts of nature (force majeure)
This warranty is void if any unauthorized repair, change or modification has been made to any part of the equipment.
This product is designed in accordance with standards for a specific use. Any modifications or transformations greater than that indicated by the manufacturer could result in
serious risks for the user and will void the warranty.
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require the return of the item for additional testing.
IN ORDER TO BETTER ASSIST YOU, WE REQUEST THAT ALL INFORMATION PROVIDED IS COMPLETE.
Bestway (USA) Inc.
Tel:1-855-838-3888 Fax:1-480-838-1888
info@bestway-northamerica.com
For FAQ, Manuals or Spare Parts please visit www.bestway-service.com
®
stands behind our quality guarantee and assures, through a replacement warranty, your product will be free from
®
, the warranty covers the repair or replacement the detective part only. Replacements and repairs don't extend the duration of warranty. The original
®
State:
Country: US □ Canada □ E-mail:
POWER STEEL™
16ft x 10ft x 42in
Faulty welding
Missing part - Please use the code for the missing part, this can be found in the owner's manual.
Manufacturer's Warranty
Telephone:
Mobile:
Fax:
RETAILER:
BATCH NUMBER:
STEEL PRO™
POWER STEEL™
8ft x 20in
130in x 40in
8ft x 24in
14ft x 48in
10ft x 30in
16ft x 48in
10ft x 39.5in
18ft x 52in
12ft x 30in
12ft x 39.5in
12ft x 48in
14ft x 39.5in
15ft x 36in
15ft x 42in
15ft x 48in
16ft x 42in
18ft x 42in
18ft x 48in
Faulty upper ring
5
is not responsible for economic loss due to
®
XXXX-XXXX-XX
XX-XX-XXXX
XX" x XX" x XX"
POWER STEEL™
STEEL PRO™
113in x 79in x 39.5in
87in x 59in x 17in
159in x 79in x 39.5in
94in x 59in x 23in
162in x 79in x 48in
102in x 67in x 24in
16ft x 9ft x 48in
118in x 79in x 26in
18ft x 9ft x 48in
157in x 83in x 32in
22ft x 12ft x 52in
24ft x 12ft x 52in
31.3ft x 16ft x 52in
Faulty drain valve
S-S-002041