Problem
Solution
The beaters or
Do not insert the beaters or kneading hooks with
kneading hooks are
great force. If they do not click into position, slightly
difficult to insert.
push and turn them to the left or right until you
hear a click.
The beaters or
Pull up the eject lever as high as possible. If the
kneading hooks
beaters or kneading hooks do not fall out of the
cannot be removed
appliance by themselves, you can assist a little by
from the appliance.
pulling them out with your hand.
The appliance gives
Switch off the appliance and unplug it. Let the
off an unpleasant
appliance cool down for at least 30 minutes. When
smell and/or gives
the problem persists, go to the nearest Philips
off smoke.
service centre or your dealer for assistance.
The mixer stops
The appliance has a built-in overheat protection. This
during mixing.
built-in safety system switches off the mixer if the
motor becomes too hot because you have been
mixing too long and/or because of a too heavy load.
Unplug the mixer and let it cool down for 30
minutes.
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance. If
you cannot find the answer to your question, contact the Consumer Care
Centre in your country.
Question
Answer
How can I clean the
The beaters and the kneading hooks can be
appliance?
cleaned in warm water with some washing-up
liquid or in the dishwasher. Clean the motor unit
with a moist cloth. Do not use abrasive cleaning
agents.
Question
Answer
Which tools should I
Use the kneading hooks for yeast dough and cake
use for which job?
mixtures with butter. Use the beaters to mix soft
substances such as pancake batter, sauces, soups,
whipping cream and sponge cake mixtures.
For which jobs do I
Use the turbo setting to mix more quickly or to
have to use the
increase the speed during heavy jobs, e.g. kneading
turbo setting?
yeast dough.
What happens if
Nothing happens, but try to avoid it.
flour enters the
motor unit
unintentionally?
How can I avoid
Start mixing at a low speed. Slowly increase the
splashing during
speed. Use a beaker or a tall, narrow bowl when
mixing?
you whip a liquid such as whipping cream.
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