Avermedia AVerTV Volar HD 2 Guide Rapide page 6

in-country distributor at the time of purchase for the warranty term specific to your product ("Warranty
Period").
How to Obtain Warranty Service – Contact your local in-country distributor

To obtain warranty service, an original or copy of the sales receipt from the original retailer is
required.

A separate warranty may be provided by international distributors. This warranty is provided by
the local in-country distributor and this distributor provides local service for your device. Distributor
warranties are only valid in the area of intended distribution.

When a Product or part is replaced, the replacement item becomes your property and the
returned product or part becomes the property of AVerMedia or its distributor.
Usage of Personal Contact Information
If you obtain service under this warranty, you agree to and fully authorize AVerMedia or its distributor to
store, use, and handle information related to the warranty service, as well as your personal contact
information, including but not limited to your name, phone number, address, and email. AVerMedia or its
distributor requires this information to perform the necessary service set forth by this warranty. For
warranty service and outcome satisfaction, AVerMedia reserves the right to contact you in order to
understand the problems that occur during usage of the product; the company may also notify you about
any product recalls or safety issues. To achieve satisfactory results, you agree to fully license
AVerMedia to transfer his/her customer information to the country or region of the original purchase. This
allows AVerMedia to undertake the scope of product or parts maintenance of the warranty service.
AVerMedia may also disclose this information under certain legal requirements.
How to provide Warranty Service
Services may vary by geographic region, please contact AVerMedia or its distributor for a response
regarding the appropriate services for your Product. The Warranty Service may be provided by the
following types.
a. Customer Delivery Service
According to "Customer Delivery Service," the customer must pay for their own product to be delivered
to a designated service center for repair or replacement, and all risks are borne by the customer. The